Posted on Jul 9, 2012 in Roseville and Sacramento Short Sale FAQs

Hello everyone, this is Mark Peek with Keller Williams Real Estate, your short sale specialist in the Roseville and Sacramento area. I wanted to talk to you today about New York Community Bank. Do you have a mortgage with New York Community Bank? If you do, I’m actually hearing quite a few different things about their short sale process right now.

I’ve completed a couple of short sales with them and the most interesting thing I hear from other real estate agents or sellers is that you can’t fax or email a short sale package to them. They require you to physically mail it. I find this quite ridiculous because it’s 2012 and I completed a short sale with them last year and I didn’t mail the short sale package in. I faxed it in to the short sale department. This is one of those times where you always listen to what bank employees tell you to do and you don’t actually have to do it that way. You don’t necessarily have to follow all of the directions. I will say that they are very specific in what they ask for in their short sale package.

If you have a mortgage with New York Community Bank and are interested in doing a short sale, make sure that the person you are working with doesn’t take no for an answer. They may tell you no and your real estate agent may have to push a little bit to get the short sale completed. If you have any additional questions about doing a short sale with New York Community Bank, please give me a call or fill out the form on my website allowing me to contact you. I look forward to speaking with you about your specific situation and providing you with the information and resources you need to successfully short sale your home.

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